Published News

Product velocity measures how quickly an item sells, but the warning signs come from context

Vendor cost changes affect purchasing decisions, margin reports, and retail pricing

Metrc changes can affect package workflows, required fields, staff screens, and how integrated systems exchange data. A Maine adult-use store should treat every material tracking update as an operational change, not simply a software notice

Order cancellation is an inventory event as well as a customer-service event

They handled a difficult tenant situation professionally and kept me informed the whole way through

A rollback plan answers what the business will do if the new POS cannot support a critical workflow on cutover day

A payment outage should not be treated as a general POS outage. The register, internet connection, payment processor, terminal, and integration can fail independently, and the response depends on which part of the chain is unavailable

Administrative access can affect every store, user, product, integration, and configuration. Multi-location operators should review admin rights separately from normal manager permissions because the potential impact is much larger

Route exceptions is more than a software setting. For a Massachusetts dispensary, it connects late stops, address issues, failed verification, and returned orders

Package audits test whether the store can explain the movement and current status of selected adult-use inventory