When a simple task takes five tools for one task—or relies on manual...

https://damienxzyy492.cavandoragh.org/how-do-i-turn-a-service-workflow-into-a-checklist-people-will-follow

When a simple task takes five tools for one task—or relies on manual chasing—the workflow may point to a useful business idea. This article explains how to spot those gaps and why AI is raising expectations for faster, smoother service.