The integration of an SBC with Microsoft Teams makes it possible for effective load balancing for inbound calls

https://www.slideserve.com/cynderolsj/essential-trends-inside-the-utilization-of-sbca-to-aid-remote-work-solutions

The integration of an SBC with Microsoft Teams permits powerful load balancing for inbound calls, bettering responsiveness throughout the time of top-name-amount durations.