AI voice agents are changing phone support by cutting end-to-end latency, which...

https://deansinspiringperspective.hexaforgey.com/posts/how-do-i-test-barge-in-during-a-vendor-pilot

AI voice agents are changing phone support by cutting end-to-end latency, which speeds up responses and keeps callers engaged. Features like barge-in let customers speak anytime without waiting for prompts, making conversations smoother